Account

Account Details

This section will allow you to setup your account information including billing, account owner, and domain information as it relates to your account. If you've moved to a new location, be sure to update your billing information in this screen.

NOTE: This tab will only display for the primary account owner that was setup when the site was created.

Site URL

This is the address that is used to access your site while you're working on things behind the scenes. This is helpful as it allows you to see your live website being built as time goes by until launch.

Account Owner

The account owner is setup initially when the site is created. This is the primary point of contact from our company to you. We'll send important information and billing to this person as needed. To change the account owner to another profile, the original account owner must login and then they'll have a drop down of other super admin's that they can select and delegate the account ownership to.

Site Status

This option allows you to turn your site 'on' or 'off' which essentially will launch your website if it is 'on'.

My Domains

You can point different domains to your site and have them route to certain sub pages if you would like. Your primary domain will be used for your actual site, so be sure to select it as primary. Then if you have other extensions of your domain, such as .org and .net, you can point those over as well. If you have a different domain altogether and it should point to your say Ministry page, you can do that too.

NOTE: Be sure to read and fully understand the instructions for DNS setup when pointing domains over to us. We'll need to know if you're pointing over to our name servers as we'll need to be sure to setup your DNS Zone File in advance, otherwise, your site and email will go down.

Account Cancellation

I want to cancel. How do I close my account? This option allows you to deactivate your site and cease billing as of that month. You no longer have to complete cancellation forms, and we no longer complete 'scheduled' cancellations. If you cancel your site mid-month, there will not be any partial month credit. You can cancel your account and site at any time. Please, though, keep in mind this will stop your site and make you incapable of logging into your admin control panel and gathering any of your content and saved data. This goes for any custom form entries, registrations, members, blog posts, photos, and so on, anything and everything will be inaccessible by you and your visitors.