Getting Started!

Welcome!  You are ready to begin adding content to your website and your wondering, "Where do I start?"  You will find that this getting started guide will give you the information you need to start using the system and guide you throughout the common tasks that you will need to know to begin working with your website.  If you do not see the information you need in this guide, browse our help articles for detailed step-by-step directions on how to use the different functions of the system . You can also use the search feature in the upper right.

Accessing Your Website

While we are designing your website, we will setup a subdomain of our system for your use.  This will be your temporary site "behind the scenes" while we design your site and as you add and edit content.  This will follow the format http://mysite.ourdomain.com. When you launch your site later on, this temporary site will always work, but we will take the ourdomain.com out of the picture for you so that your live website address will be displayed. i.e. http://www.mysite.com.

Accessing the Administration System

You will need the latest internet browser updates for Internet Explorer, Firefox, or Safari. You will also need to have your monitor resolution set to 1024x768 or higher to be able to view all parts of the system .

Your ready to start adding content to your website.  You will access your temporary website address and type in /admin at the end of your website address.  Whether your site is in a temporary or live state, you can always access the administration system by typing in /admin.  This will take you to the login form for the system .  You will need to enter the account's initial profile's username and password that we setup for you. This will log you into the system .  On your initial login, it is important to change your initial password by clicking the 'Edit My Profile" link in the upper right area of the system .

NOTE: We do store your login information on your computer's hard drive, so it is important to click the "Log Out" link whenever you are done working in the system .  This information is often stored in your computer even if you close the browser, turn off your computer, etc., so it is very important to log out when  you are finished.

Using the Administration System

Now that you have logged in and edited your profile, it is time to get started using the system .  The initial page that you see is the Dashboard screen where you can see important system information and notifications. The main modules within the system are displayed across the top of the system via tabs.  You will spend most of your time editing your site's content within the Pages tab.  The links below will guide you through the important things you need to know to get started with the system .

Adding Users and setting User Permissions
Users are people that can access the administration system to edit content. This is where you go to add profiles and adjust user permissions.

Uploading Media and Files
You can upload your media and other files within the main Files tab of the system as well as when you are working with the content of your page.  We allow you to organize your files the way you want them to be by having folders, subfolders, etc! When working with content we will present to you the same folder structure that you create so you can easily find and insert your media files.

Adding Pages and Content
When working in the main Pages tab, initially you will see a sitemap if we create that for you, or you can begin creating your sitemap by adding pages. The link above will detail out how to add and edit pages and page content within the system .  Once you have added your page, you can begin adding content and other functions such as blogs, calendars, registrations, and more through the use of what we call "Page Parts".

Using Page Parts
Page parts allow you to add different functions, or types of content, to your page.  These functions include blogs, calendars, forms, registrations, custom content, and much more!  Click the link above to see an overview of page parts, and then links for detailed walkthrough's on each of the different page part modules.

Members
Members are people that have a profile on your website that can login and manage their profile information, group and email list preferences, and access special protected content that they have been granted access to. Within the main members tab, you can create and upload members, create member groups, and even customize your membership registration form!

Launching your Site

When you are ready to launch your site, you can contact your account rep and tell them that you are ready to Go Live!  They will have someone from our support team contact you to talk over the technical details. Depending on the behind the scenes changes that need to be made, you will need to allow up to 72 hours before your site can become live all around the world, so it is important to contact your rep at least 3 days in advance of wanting to Go Live.

Getting Support

Under normal circumstances, your Site Administrator is the first line of support for your organization. This getting started guide should help you with the most frequent issues and or questions encountered by new users. You can also search our help articles using the search feature. If you run into problems or have any additional questions, please don't hesitate to submit a support ticket to us using the Submit a Support ticket link in the upper right of this help system.

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