SiteWrench^® Support Site

1. Adjusted system interface to allow for more ease of use and growth of the system. This includes several of the enhancements below:
   • Site Bar - Added at the top of the system. This will give you access to your domain’s URL, display the hosting "status" and display your profile information.
   • Support options - Moved from the upper right area of the system to within the main 'Support' tab
   • Two column layout- Created a new two column layout to for a more intuitive layout. The left column will be used for the primary work area, while the right column will be used for other options, settings, or links for that particular section of the system. For example, when you first access the Store tab (Activity view), the right hand column will show you links for different areas to access such as Wishlists, Inquires, and comments.
2. Account tab - updated the account management area and integrated this tab into the main navigation. This includes functionality to manage your account details, ability to launch your site with 'site status' options, and manage your site's domains. NOTE: This tab will only been seen by 'administrative'  users. 'Standard' users will not see this tab.
3. Store Orders - Completely new order summary and detail views. Order summary includes an instant filter by order status. Order detail screen is a much more informative and useful screen with options to print an order, email a customer and more.
4. Store Reports - Added in store reports including "Sales by Date", "Sales by Item Summary", and "Sales by Item Detail".

This release included several minor bug fixes which are listed below.

1. Breadcrumb navigation menu was not showing the "home" link when another top level navigation path was taken.
2. Pages: When editing Pages > Editing Permissions for your system users, selecting users only saved the last chosen user which would prevent you from allowing multiple people to edit the page.
3. Pages: Page Options > Visibility Settings. Ending date range was unable to be edited.
4. Pages: Creating 'Page Link' content types that would link to an email address did not work.
5. Pages: Media Archives > Podcast Feed from the Media Archives module updated to allow for a custom Podcast Author. If one is not entered your website address will be used.
6. People: When creating a new person, mailing lists did not display until you edited an existing profile.
7. Store: Wish list view details link within the system was displaying error on click.
8. Store: Product Categories could not be added due to image selection option being forced and errored.
9. Settings: SiteWideContent - If within this tab user could not navigate to other tabs within the Settings area.

Media Archives Update

This release included an update to our media archive player.  The Media Archive player now supports a wider range of video and audio formats. For video: FLV/F4V and high-definition H264 (includes MOV, MP4, M4A, etc). And for audio: FLV/F4V and H264/AAC (includes MP4, M4A, etc). You no longer are limited to .flv file for video and .mp3 for audio. Keep in mind that Apple suggests the .mp4 file type for podcasting video.

Domain Management

Within the 'account' link in the upper right of the system, you willbe able to add your domains (website addresses) to the system. Thisallows you to launch your site when you are ready, as well as, setupspecial redirects for particular website addresses.  For example, ifyou bought a different domain that you would like to redirect to asubpage on your existing site, this feature will allow you to do so. Westill ask that you contact us in regards to going live, just so we canbe sure that your website is ready to launch.

Read our help article for more information about Domain Management.

Read our help article for more information on Launching Your Site.

Support Ticketing System Released

This new feature allows you to submit, track, and monitor support tickets within the system! You can now upload attachments, post and see comments in thread view, and more. Notification emails will be sent when comments are added to the ticket, as well as, the notifications will be posted to your Dashboard in the 'Notifications' area.

New Features

1. JQuery Library added - This allows us to add in new functionality within the system and our site designs easily.
2. Media Archives subtitle - Adjusted this field from a text box to a text area to allow for more characters to be entered.
3. People - Member groups - 'Total' column added for search results.
4. Blog Widget - Adjusted CSS behind the scenes to allow for more styling control by our design team.
5. Page Settings > Calendar Picker for dates. Replaced the calendar picker with a new control.

Bug Fixes

1. Pages > Inserting Images - Adjusted Thumbnail Preview. The size was adjusted to 250px to allow for all options and insert functions to be seen in popup. Previously could not see the insert / cancel button.
2. Pages > Menus - 'In Menu' Setting - Updated breadcrumb and side menus to display only 'in menu' pages. 
3. Pages > Sitemap (initial) view - Toggle 'Expand / Collapse All' functionality adjusted. - This process didn't previously expand / collapse all sections.
4. Pages > Page Settings - Shortcut field was displaying behind Meta keywords area in certain browsers.
5. Events - Date changes other than the initial load month affected other page parts causing them to disappear when viewing live site.
6. Online Registrations - View Registrants Pop up had missing icons
7. People - Administering profiles resulted in age 13 error which prevented changes from being saved or from person being able to login
8. Store - Related products.  Add and select category actions did not work.
9. Store - Existing Sub Region Tax rates non editable.
10. Settings > Site Wide Content - Insert Image Pop-Up - Displayed sitemap.
11. Settings > Site Wide Content - Reordering Page Parts displayed page parts from all sites to reorder and changes did not save.
12. System Wide > Javascript - Various fixes that improve stability and use.
13. System Wide > Date Picker Calendar Pop-Up - On select directed to sitemap.  Updated throughout system.

Store Improvements

If you are interested in having any of these new store features that are in BETA, please contact us here.   

1. Authorize.net processing. ^BETA - This option will allow clients to use Authorize.Net as an alternate payment processor for their store.
2. Downloadable products. ^BETA - This option will allow you to sell products that can then be downloaded such as mp3's.  
3. Quantity based pricing. ^BETA - Selling products that should become cheaper per unit if a customer purchases in quantity?  Now you can with this option.  
4. Shipping price options. ^BETA - You can now set your shipping options based weight or percentage.  
5. Allow manual checkout. ^BETA  - This allows customers to purchase items in your store but complete checkout in person.

Photo Album

1. Album cover view option. You can now specify the first image to be the 'album cover' for a list of images.

People (Members)

1. New control! Easily search and sort your members with our new data grid format.  People will be displayed in groups and you can then access a group to see all of its members.  We've added a new group labeled 'All Members' that contains all of your site's member profiles, as well as, added a new group labeled 'Administrators' which helps you manage your 'users' while working in your people tab.  This helps prevent issues with having member and user profiles in separate places and not being able to manage them effectively.

WYSIWYG Editor Improvements

1. Editing happens within the page you are working on rather than in a pop up window.
2. New full screen editing mode added.
3. Custom block formatting dropdown (show “paragraph” instead of normal and show the names in the client styles they represent)  
4. New line break function.
5. New paragraph button added. This will help create a new paragraph.
6. Tag inspector function added.
7. Insert raw html function added.  You no longer need to access the html view to paste that tricky Youtube or other html snippet into your pages.  This function allows you to quickly insert the code where your cursor is within your content.
8. Insert Date and Time function added.
9. W3C XHTML Validation function added.

Pages Module - TreeView Management

1. When working in pages, the system will remember the expand/collapse state of tree for easier working.  You can now go back to your sitemap to the section of pages you were working on previously.  You no longer have to navigate down to your page(s) that you were previously working on.
2. Drag and Drop Updates: When 'dragging and dropping' pages within your sitemap, the system will no longer postback (refresh).  Your pages will instantly move and you can continue to edit. Also, you can drag a child to a new child list without first dragging to it's parent.

Support Options

1. New ticket system/process.  You can submit a ticket to us while you are working in the system.  Our system will capture the vitals including your user information, browser, operating system, and more, while you only have to enter in some basic information about your issue or question!  
2. More prominent support options within the system. Access our support articles, register for training, connect with us via live chat, or participate within our online community!

Today's release included several relatively minor bug fixes and enhancements...

Mass Mail

• Fixed glitch where sender info not updating to current logged in user.
• Fixed glitch where send report would show on compose screen if the back button was used after viewing report.
• Fixed glitch where mass mail reports not showing send count and open rate (Only effects new sends).

Pages

• Made pages marked as invisible to have a faded page icon in the Pages sitemap
• WYSIWYG editor adjusted to automatically convert relative paths to absolute in mass mail content

Media Archives

• You can now source an externally hosted file rather than only files uploaded in the system
• You can now specify 16x9 or 3x4 format
• You can now have more than one media player skin per site.
• The media player popup view now has Google Analytics code in it. Note: this will show hits to the page, not hits on individual episodes/entries.

1. SiteWrench System: New User Interface! This features our new full width interface with several improvements throughout the system.
2. Podcast Feed: Publish Date previously displayed incorrect within Itunes. This issue has been resolved.
3. Podcast Feed: Itunes Author previously displayed as 'Unknown'. This issue has been resolved.
4. Podcast Feed: Updated subtitle length to include more characters.
5. Podcast Feed: Certain clients experienced issues where entries marked as 'Include in Podcast' would not be included. This issue has been resolved.
6. Podcast Feed: Added 'Title' tag to the feed to allow for the archive name to be used for the Podcast name.
7. Podcast Feed: Added the 'Link' tag to the feed to allow for a link back to the main website.
8. Mass Mail: Improved User Interface. There is now a easier process to create and send enewsletters as the compose screen now contains most of the settings for the enewsletter.  This new screen includes the template choice, sender information, reply to address, list management (recipients), and organization information. We also updated the editor to be larger on your screen when editing.
9. Mass Mail: New Send Process. Scheduled enewsletter sendouts only. Enews will now have to be scheduled at a future time to send out.  You will no longer be able to click a 'Send Now' button.  This prevents mistaken sends and gives you a safety net of time in case you need to come back to the enewsletter to edit something before it is sent. By default, the initial sending time will be 3 hours out of the current time. If you need to edit a scheduled enewsletter, you will need to cancel the pending send, edit, and then reschedule your sendout.
10. Mass Mail: Removed 'Issues' of an enewsletter.  You will now have to create a new enewsletter for each sendout. Therefore, a sent enewsletter is un-editable, however you can still view its reports.
11. Mass mail: Easier List (Recipient) Management. Data Views are easier to understand and read.
12. Mass Mail: Updated list description field to contain more data for your list description.
13. Mass Mail: New Reporting Features! We are now reporting on several factors for your enewsletter! This includes the following per enewsletter that was sent: total number of recipients, number of unique views, number of opens, suuccessful open rate, detailed information on users that opened the enews including username, date and time opened, and mail list name that they were a part of.
14. Store: Search function updated to only display the results to include active products only.  Previously, archived products would still display in the results.
15. Photo Gallery: You can now pull in images from your Flickr account to be displayed in your photo gallery.
16. Photo Gallery: Option added to turn 'on' and 'off' the caption setting.
17. Photo Gallery: Option added to select the default thumbnail size to be shown for the thumbnails in the gallery.

1. Inserting Flash: When working with content, allow the preview of the flash item being inserted.
2. Discussion Boards: Updated the paging on discussion boards.  If a board had more than 24 entries, all entries did not display.News Articles: CSS class name adjustments.
3. Store: Updated search function to not include archived products.
4. Store: Updated the store categories page to allow express checkout.
5. Store: Added the ability for a Vendor to be displayed on the product detail page.
6. Store: Added the ability for dimensions of a product to be displayed on the product detail page.
7. Member Login: When logging into a "Special Access" (Password Protected) page, the member was taken to their profile screen.  The user then had to click the link within their profile page, to the special access page they would like to be taken to.   This process has been updated.  If a member tries to access a password protected page and they are not logged in, they will be given a login screen.  Upon successful verification, they will see the page's content, and bypass the member profile screen.

Here are the notes for another exciting release. This release focused heavily onour store module.

1. Membership: When a member logs into the site (profile.aspx page), display their profile data vs redirecting them to the home page.
2. Store search box featured added within the store module.
3. Store Product Detail: Now displaying messages in actual modal windows with a "close" button under them (and hiding the rest of the form). Pertains to tell a friend, request info, etc.
4. Store: Deleted text in send to friend email: "Please click the link below, or copy it into your browser."
5. Store Bug: On category listing of products, if you changed the records per page, the current page dropdown did not get completely updated. It still had pages that no longer exist. Error occurs: ‘ddlCurrentPage’ has a SelectedValue which is invalid because it does not exist in the list of items. Parameter name: value. This issue has been resolved.
6. Store: If "show MSRP" option is on AND "hide our price" is on… List view: "$205.00" Detail View: "$205.00 USD" we should display "MSRP: $205.00 See "price in cart" in all views.
7. Store: Product display page part updated to not output featured products
8. Store: Store Front page part updated to output as product list instead of grid
9. Store: Changed wording in the 'Tell a Friend' email that is sent.
10. Store: Removed "continue shopping" page option in Administration area since the cart has been changed to simply go "back" in the browser.
11. Store: If "show MSRP" option is on, updated to display in both list and detail views
12. Store: Added "allow express order" as an option
13. Store: When the send to friend function is turned off, do not display in any store views
14. Store: When the request info function is turned off, do not display in any store views
15. Store: When the commenting function is turned off, do not display in any store views
16. Store: When store checkout function is turned off, hide the span with the class "product-detail-quantity-label"
17. StoreBug: When a product option was selected, the add to cart button did not activate. Products that had options could not be purchased. This has been updated.
18. Store: If a product detail template is added to a product, all fields should be required (or user can remove that label)
19. Store: Bug: When "hide our price" is checked, the MSRP still displayed. This has been resolved on all views.
20. Store: Current category page now shows all TOP LEVEL items – categories and products alike

This was a smaller release that included several small updates.

1. Pages Manager Update: Updated Save Process for page parts. Removed the HiddenField storage of the PagePart ID and went back to the ViewState to save it.
2. Pages Manager Update: Allow the preview of the flash items being inserted into the active content functions.
3. Pages Manager Update: Updated the PageMgmt.aspx page to show a preview of the flash piece that may have been inserted into a custom content page part.
4. Editor Update: Fixed the inability to add script tags within the telerik controls.
5. Store Function: Fixed JavaScript on product detail page to allow the button and quantity fields to be enabled for product varied options to be enabled once all options are selected.
6. Store Function: "Tell a friend" had the incorrect subject line and was changed. Also the formatting of the email was fixed to have different line breaks and include the users name sending the email address.
7. Store Function: Names for the "Tell a Friend" were also corrected so we can better understand the names of each ID'ed text box.

This is a new feature of our system that allows you to place a 'widget' intoyour editable regions that calls in different items such as upcoming events,latestblog posts, latest member additions, and more. This will be rolled out to ourBeta users automatically. If you would like to become a beta tester, contact us today.

New Features:

• Widget Page Parts added (upcoming events, recent blog posts, recent members, recent photos, recent news posts)
• Added a simple math problem to some public forms to cut down on SPAM (Blogcomments, Custom Forms, Registrations, Online Donations, eCards, andMembership Sign-ups). These can be turned on/off from the admin for each individual item (set as on by default). The forms that this was added to are those that don’t require a login to submit. Existing forms will need this option turned on for it to appear.
• Added the ability to track mass mail openings. This is our first step to bring more reporting to you with our Mass Mail module. This does not track who opened your emails, simply the number of opens.
• Added paging to the Store administration product list
• Added Web Polls as a new page part.
• Updated store user interface
  1. Updated code that is displayed to be more efficient
  2. Added paging
  3. Searching can now be done on the same page rather than a new window
  4. Featured products area added for each category
  5. Category heading is specific
  6. Categories that do not contain any products are now hidden.
  7. Send to friend function added.
  8. Tag filtering now available.

Bugs fixed:

• Product detail page now shows product name and link in breadcrumb menu
• Discussion Board (Beta): Avatars are displaying in initial posts now rather than just replies
• Discussion Board (Beta): If you deleted a post, the last post field was left empty and the post was not deleted.
• Online Registrations: Multiple registrations on the same page with non-payment option enabled caused posting conflict
• Store Product Setup: Content Editor for Full Product Description was inserting extra line breaks into the markup when viewing in FireFox.
• Updated the Content Editor which fixed a number of formatting and editor dialog window issues.
• Anchor function in mass mail WYSIWYG was writing absolute paths to anchor and needed to write relative. This caused issues with broken links from your enewsletters that were sent.
• Mass Mail links were written wrong: included /admin/ in link causing issues if links to store items existed on target page or linking to the admin area in general.
• Improved Drag/Drop issues on the Pages Tab sitemap
• Fixed bug: If more than one photo gallery are on the same page, lightbox put them together in the view
• Sidemenu CPH- When a page had children pages and all those children pages were not marked as "added to the menu" the sub nav went away completely. Fix: when a page has children that are not in the menu, the menu now behaves as though the child pages do not exist.
• Fixed: Google Checkout Link in admin area was incorrect
• Fixed: Image Map Editing caused OOPS Error

This release features our new file management module. This new interface willallow for better overall file management and efficiency. Within this release weincluded the following:

• Introduced a multi-file upload tool (BETA)
• Better process to 'move' files and folders around the files area.
• Search capability added so you can find your files easily.
• Sorting of column headers to easier sort / find your files.
• Replace file function - keeps the same file name but just replaces the file behind the scenes. This is great for those users who update their flash rotations. You no longer have to delete the file and upload a new file with the same name.....time saved.
• Editing of text based files right within the system . Need to edit your text or xml file for your flash rotation or manual podcast? No longer have to download it, edit it locally on your machine, and re-upload with the same file name - edit it right within the system ...time saved.
• Faster image upload process. Previously you would have to confirm the 'rotation' of your images during the upload process. This has been moved. To rotate your images, when viewing the image in your files area, click on the name to edit it. You will then see where you can rotate your image if you would like.
• The system has been enhanced to remember which folder you were working in if you leave. upload, edit, etc.
• Better Deletion Process for files. The deletion process has been improved.
  1. Deleting Folders - folders are deleted that have files within them, the files will be moved to the top level. This prevents you from deleting a folder of files from your site.
  2. Deleting Files - better confirmation process to help in mistaken deletes. Also, the system will check for the use of a file and will not allow you to delete it if it is used on your site.

Another great update. Here are a list of items that were included with thisupdate.

Additions and New Features

Discussion Boards BetaThis is a new and enhanced module that is the successor of message boards. Hereare a few points that this new module can do.

• Classic discussion board user interface
• Ability for board users to create new topics
• Forums can be grouped by category to create discussions
• board user info is attached to each message for a social connection
• board users can subscribe to topics to stay up to date on the latest posts
• Ability for front end moderation (moderate your boards without having to login to the the system System)

Bug Fixes

• Ecard post back process deleting image when adding ecard in admin area.
• Unable to post messages on message board for select clients
• Media files not being displayed to insert within the media archives module
• Podcast RSS not outputting episodes for select clients
• Home page type of Link Page throws error for select clients
• Store Pagination Error. When working in the admin area, selecting another page displayed an error.
• WYSIWYG Image Properties Dialog Screen displayed error for select clients

Additions and New Features

• Store Front Page Part for better display of the initial load of the store.
• Pages Tab: group access permissions and new layout to select between members and groups.

BUG Fixes

• IN BETA: Donations version 2 now requires all standard fields
• Custom Form questions now allowing 200 characters
• Events calendar view "+ more" link now properly showing all events for that day
• Event calendar and list view partial day items now displaying in correct time order (again)
• Switching to Event list view from calendar view was not working on public site.
• Misc Event recurrence issues resolved
• Breadcrumb menu items all display in lowercase
• Added some data type validation to the public ECard page part view
• MediaArchives were assigning an asset path incorrectly that resulted in the path value becoming too large for it’s database table column.

Additions New Features

• Age is added to member/profile fields
• Groups can now be marked as private which keeps them hidden on the public site.

Bug Fixes

• Registration and Form Module admin page part results popup was expanding too tall and making it difficult to see all of the data.
• Registration notification email was missing standard fields (first name, last name, email, and phone)
• Form Module admin page part had validation attached to the [-] field item delete button
• Event Module admin page part From and To dates were not being checked to see if they were blank prior to being converted to DateTime (threw an error when it tried to convert)
• Fixing some Event recurrence issues relating to weekly and monthly settings

Features added/adjusted

• Moved the Google Checkout settings for payment processing into the "Settings" tab (it’s also still located in the "Store" section)
• You can now export your results data from custom forms and registrations. Previously, you could only view all the results for your custom form module. This data is being exported as a .csv file.
• We're happy to announce that the Online Registration feature is now available for beta testing. To apply for beta testing, click here. This new page part allows you to accept online registrations for events and accept payment with Google Checkout.
• Updated the hyperlink module to include the ability to link to registrations.

Features added/adjusted

• Custom Forms now have a unique identifier that is sent with the form submission via email. This will help for better sorting and viewing of multiple form submissions from the same form.
• Access Restrictions to pages - within the admin area you can now "Apply Down" the access restrictions from a parent page to children pages. You no longer have to go to each page within a section to add the same permission set for your members.
• Editing Restriction to pages - within the admin area you can now "Apply Down" the editing restrictionsfrom a parent page to children pages. You no longer have to go to eachpage within a section to add the same permission set for your users.
• Members that login on your website can now view the "Special Access" pages that they have access to. These are the pages you setup and applied "Access Restrictions" to within the admin area.
• Several areas have been "cleaned up" via CSS and layout including the Event Calendar, Members Tab, and Store (in beta).
• Custom member profile fields now saving with member's information when making member profile updates. Previously, this was not saving properly.

Features added/adjusted

• Hid "Not in Menu" pages from sitemap
• When editing custom content in the Pages Manager, you can now save and continue working.
• Blogs now have RSS
• Page management: "Page Title" field is auto focused when someone clicks on a "+Sub Page" link/button
• Created a "View this Page" button for the user to view the page they are working on
• Brought shortcut into view always instead of just tucked behind properties tab
• When creating a page, you can now choose to "add and edit" as well as the current "add"
• Create an "apply template to sub pages" option from properties tab (link next to template dropdown)
• Instituted cookie-based login that keeps you logged in
• Rebuilt Events system which now has a great looking calendar, list view and single item view.
• Updated some User Interface elements of the Store (more to come)

Bugs fixed

• If there are no categories in the store admin, you can’t add a category (odd but fixed).
• Template/Masterpage selector on page mgmt admin screen is now fixed to not display a broken image for each master page in dropdown list. This also made it so that the page doesn’t have to "scroll" all the way to the top when displaying that modal pop-up window.
• Sitemap didn’t show secondary content. Now it does.
• Site Search bug – single apostrophes were not being escaped properly. Fixed.
• Store pages have secondary content added.
• Store review page now links to the proper product detail page.

New features

• Podcasting. Within each media archive you create using the media archive module there will link to a feed url that you can use to submit to Itunes or other feed readers. Also, when viewing your media archives, an embedded feed will be available to users. Each archive will have its own feed.
• RSS Feeds for News Articles. Within each News Article page part you use, when viewed, will have an embedded feed for readers to use and subscribe to.
• Media Archive – allow force download of media files if option is set to Yes within the media archives module.
• Custom Forms – You can now have the data submitted on a form to be sent to multiple email addresses.

Bug fixes / Issues

• Level2Nav and Main Nav not maintaining "current" class
• Drag/Drop Page Parts Function not working
• Calendar Page Part (rsEvents) require a ScriptManager
• Inserting Links & Images - removing links, removing images, and other reference issues
• Mass Mail "Send Test" Sends the whole list
• IE Issue applying links to images – removes image/text
• Forms won’t process without name
• Migration tools