Store Activity

This is where can see everything that is going on within your store!

Orders

This is where you manage the orders that come through your store. You can filter your orders to show All, Open, Complete, and Declined by selecting the appropriate radio button. You can sort your orders by clicking on the appropriate column header. You can edit an order by clicking on the link of the order number.

Editing orders allows you to email the customer within the system (maybe to post a tracking number to them), as well as, print an order confirmation, and add notes to the order.

NOTE: Order information is successfully updated once the order is completed within the checkout system.  This includes declined and approved orders.

Wishlists

This is where you can see all the wishlists that were created by customers. This is beneficial to you as it lets you see what your customer's are wanting, and if you think you should promote a better price on products in hopes of gaining orders from those wishlist customers.

Inquiries

This is where you can see all the inquiries that have been submitted on different products throughout the store.  This is useful for you as it lets you see what you may need to update with more or better information for future customers.  You can search your products by using the search feature here to easily find a product to see if you have inquiries for it. You can view and edit inquiries fields using this screen.

Comments

This is where you can see all the comments that have been posted for products within your store. This requires the 'Allow comments' option to be turned on within store settings, otherwise, visitors will not be able to post comments on your products. If this option is on and a product receives a comment, the store contact (set within the store settings tab) will receive an email with the comment and that they need to 'approve' it to post it live.  To do this access the system, click on the Store tab.  In the activity view, you will see a 'Comments' tab in the right column.  This will allow you to see all active comments that need to be approved. Check the boxes beside the comments you would like to approve and click the 'Approve' button. If you want to delete comments from the system, check the box beside the comment you would like to delete and click the 'Delete' button.

Help us make our support site better!

Didn't find what you're looking for? Was the article unclear or incorrect? Send us a message about this article

URL
Your Name
Your valid email address
What were you trying to do?
What was unclear or incorrect?
Do you want us to respond to you with answers or when this is addressed?
Please answer the simple math question below to submit the form.
2 + 2 =