Adding donations to your site is very easy. Donations use the Authorize.net payment processor. The system captures the donor's information in a database for easy follow-up and sends you an email summarizing their donation.
- How do I add a donation to my page?
- Can I force the donor into certain amounts to choose from?
- Can I add designations to our donation so that we can accept donations for more than one purpose?
- Do we have to use Authorize.net Checkout for donation payment processing?
- How do I edit and delete form fields from my page?
- What are the different types of questions I can add to my form?
- When someone fills out the form where does the data go? Can I pull all the data at once from the system?
- Can I change the form's settings (email recipient, message, etc) after the form has been published?
- What is the form 'spam blocker' option and what does it do?
- I've created numerous fields and need to reorder a few questions, is that possible?
- Can I customize the layout of my form including text formatting or spacing?
- Can I have recurring donations?
How do I add a donation to my page?
Access the page you are wanting to work with and add the donation page part to your page. Once added you will be able to add the questions and settings to the form.
Can I force the donor into certain amounts to choose from?
Yes. Using the text box provided, leave blank to let donor decide what amount to give or specify predefined donation amounts. Separate multiple options with commas. (Ex: 50,100,500).
Do we have to use Authorize.net Checkout for donation payment processing?
Currently the online donation page part must use the Authorize.net payment processor that are linked to your account. For more information on creating and integrating with Authorize.net click here.
How do I edit and delete form fields from my page?
You can change any questions name (field label) by editing its question and potential answers. Should you need to remove questions from your form, click the '-' button to remove the question. If you edit or remove questions and data has been submitted, the form's data will not be deleted but pushed to the end (last few columns) of your exported data.
What are the different types of questions I can add to my form?
When you are creating questions for your form, you need to decide what type of answer you want for your question. You will choose the type of field and click 'Add'. Next, you will type in the field label which is the question and then, if needed, type in the potential answers to give the visitor a selection. NOTE: If you will be using a field where you will enter potential answers, only separate your answers by a comma. ( , ). Also, Billing address is required for payment processing and will be collected automatically during the payment process.
When someone fills out the form where does the data go? Can I pull all the data at once from the system?
The data is sent three places. First, the data is emailed to whomever you specify as recipients to the form. Second, the data is sent to the 'Dashboard' screen of the system so that you can see there has been some potential important site activity that you may or may not need to address once you log into the system. Finally, the data will be retained in the database so that if you need to work with it all at once you can. You can export up to the minute data by clicking on the 'View Donations' button and this will allow you to view and export the data in a .csv format file.
Can I change the form's settings (email recipient, message, etc) after the form has been published?
Yes. Simply edit any of the form's settings and click save.
What is the form 'spam blocker' option and what does it do?
This tool allows the form to contain a simple math question at the end of the form that the visitor must complete in order to successfully submit the form. This prohibits those spam bots that are out there from submitting spam entries for your form and blasting you with a bunch of unnecessary emails with non-readable data.
I've created numerous fields and need to reorder a few questions, is that possible?
Yes. Click on the 'Reorder Custom Fields' button to easily drag and drop your form's questions around. You can not reorder system required fields at this time. This will save you a lot of time as you will not have to delete questions an start over just to get your questions lined up the way you would like.
Can I customize the layout of my form including text formatting or spacing?
Currently, there is a workaround for text formatting of questions if you needed to bold or italicize text as an example. You will need to use html to do so by entering the proper html before and after the question to get it to bold, italics, etc. Working with layout and spacing of the forms is not yet a function of the module, however it is something high on our suggestion board.
Can I add designations to our donation so that we can accept donations for more than one purpose?
For example: we want to accept General Fund Gifts as well as Building Fund Contributions and I am not sure how to change our online giving page to reflect these items.
At this time, you would need to create a notes or memo area within your form allowing them to tell you which donation they are wanting their funds to be contributed to. Another option would be to create separate donations altogether.
Can I have recurring donations?
Yes. When creating or editing your donation, check the box for 'Enable Recurring Donations'.
If you do not see this option within your donation form, contact us by submitting a support ticket and we can add this feature to your plan. NOTE: Authorize.Net is required as a payment processor for this feature and you must have their service called ARB (Automated Recurring Billing). For more information on this please access their website here: